What you can expect from us and how we like to work with you and your project.
A question we are often asked is. 'how does it work?' It's a fair one. If you are not familiar with building projects then the process can seem daunting. This is why we follow a process that we feel supports you from whatever stage you are at when you find us:
1. Getting to know you
The first thing we will do is have a chat, however you would prefer to do that. We can discuss over the phone, by email or on our social media messenger. This is for us to get to know each other and for you to ask any questions about us you might have.
2. Getting to know your project
Next step is to discuss your project in depth. The best way to do this is usually a visit to your home or the site where you want to carry out works. If this is not possible we can in some instances work from pictures and a set of architect's drawings. If you do not have architect's drawings, or need planning permission, we can introduce you to one of our local and recommended architects.
3. Getting you a quote
From a combination of your plans, photos and/or a site visit, we will produce you a fully detailed quote usually within 2 working weeks. If for any reason we are unable to keep to this timescale we will let you know. Your quote will include a full scope of works and a breakdown of costs to the nearest light switch, so you can see exactly where your money is being spent.
4. Getting your feedback
Now that you have had your quote it's time for another chat. Budgets are an important part of the process and we will work to the best of our ability to bring our prices in line with yours. This part of the process is about engineering the project so that you get what you want, for the budget you have available.
5. Getting Started
If you accept our quote and appoint us for your build you will receive a contract from us with our terms and conditions, a payment schedule, and a full programme of works with key dates of completion. We do not take deposits to secure start dates and the first payment will be due after the project has started. Once everything is agreed we will set a date to start works.
Still got questions? A member of our team is available to answer. Get in touch today and see how we can help.