Need help? Our support team is ready to assist with questions about your account, withdrawals, payment methods, bonus balance or free spins, as well as technical concerns and general feedback. We can also help with slots, online casino and live casino queries, active promotions, featured games, recent wins and live betting. Contact us via email, phone or live chat for quick, practical assistance, available seven days a week. Our team covers payments and withdrawals issues too.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat 24/7, phone and email replies usually within 1 hour) |
| General enquiries | [email protected] (responses within one business day for general enquiries) |
| Affiliate enquiries | [email protected] (partner team Mon-Fri, 09:00-17:00) |
| Phone | +44 20 7946 0628 (English support) |
| Working hours | Mon-Sun, 07:00-23:00 (local times) |
Email Support
Email is the preferred contact method for detailed requests, account-related issues, or anything that needs an explanation or supporting documents. It gives you space to describe the issue clearly and attach relevant files. Please include a clear subject line and up-to-date contact details so the support team can identify your account and respond without unnecessary delays.
Contact Form
Response Time
Need help? Our support team aims to reply to most enquiries within one business day. Simple requests are often resolved in the first reply; more complex cases, such as payment investigations or KYC checks, may take longer depending on the issue and required verification. We'll keep you updated while we work on your case.
Feedback
Have an idea for improving Party Spinz? Share your feedback, suggestions, or anything that could work better on the site. We review feedback carefully and use it to improve our service and your experience. Whether it’s a small change to an account tool or an idea for a new feature, we’d like to hear from you.