Player Privacy Policy
At Party Spinz Casino, we take your privacy seriously. This Privacy Policy explains what information we collect when you use our website and services, how we use it, and the steps we take to protect it. It also explains the choices you have about your personal information.
Information we collect
We collect information you provide to us, information generated when you use your account, and technical information from your device and browser. The details we hold depend on how you use our services.
Personal data
When you create or manage an account, we may collect your name, date of birth, contact details and address. We may also collect information you provide when you contact support or complete identity checks. Please keep your account details accurate so we can communicate with you and manage your account properly.
Technical data
When you visit Party Spinz Casino, we may record information such as your IP address, device type, browser, pages visited and account activity. This helps us operate the website, identify technical issues and protect accounts from unauthorised access.
Transactional data
We may keep records of deposits, withdrawals, payment methods and account transactions. These records help us process requests, answer payment queries and maintain accurate account information. Payment providers may handle some payment details directly.
How we use your information
We use information to provide and manage your account, process transactions, respond to enquiries and keep our services working securely. We may also use it to check identity, investigate suspicious activity and meet applicable obligations. Where we have a choice about how we contact you, we will use your preferences where available.
How we protect data
We use access controls and security measures designed to protect information stored in our systems and sent through our website. Access to personal information is limited to people and providers who need it for an appropriate purpose. No online service can eliminate every security risk, so you should also protect your login details and contact us if you notice activity you do not recognise.
Cookies and tracking technologies
Cookies and similar technologies help us keep the website working, remember settings and understand how visitors use our pages. Some are needed for account and website functions; others help us assess performance. You can manage cookies through your browser settings, although blocking certain cookies may affect how the website works.
Your privacy rights
You can ask to access the personal information we hold about you or request a correction if it is inaccurate. You may also ask us to delete information or raise a concern about how it is used. Some requests may be limited where we need to retain records for account, security or legal reasons. Contact our support team to make a request; we may need to confirm your identity before responding.
Sharing information
We may share relevant information with third-party providers that help us operate the website, process payments, verify details or protect accounts. We may also disclose information where required by law or to address suspected misuse. We expect providers handling personal information on our behalf to protect it and use it only for the agreed purpose.
Changes to this policy
We may update this Privacy Policy when our services or data practices change. The current version will be available on this page. Please review it from time to time to understand how we handle your information.